Archive for the ‘Contagious Communication’ Category
3 Ways to Make More Contagious Connections
Podcast: Download (Duration: 7:00 — 6.4MB)
How do you stay connected to people, opportunities and potential?
Have you ever met someone and just clicked with them? It’s that kind of connection where you meet and you just latch on to each other and talk or chat like you’ve known each other for ten years? It’s a great feeling, yes? But have you also had the opposite experience where you meet someone and for some reason you just back away…feeling or thinking this might not be the kind of connection you want to create? It happens, too! So, how in this new year do you purposely connect with more people or opportunities that will get you closer to feeling of that WOW? Read the rest of this entry »
It’s your turn!
Tell us what you have coached employees on recently. Add your comments and we’ll respond right away! This past Monday, the Monday Moment revealed the CHAT™ Coaching model and how you can use it to improve the results of those you lead. What kinds of things do you find you have to coach employee’s on the most? We want to hear from you.
Leaders Beware! Under Stress Some Can Get Scary!
Podcast: Download (Duration: 0:05 — 79.3KB)
Are those you work with acting “Scary”? Boo!
In honor of Halloween, let’s talk about some of the more scary characters you might have an occasion to work with. The truth is under stress, everyone has a scary side. Even the most well developed Contagious Leader, in times of high stress, can exhibit traits that make him or her as frightening as that character on Friday the 13th… to some at least.
So, what does that scary side mean or more importantly, what does it look like and how can you deal with it? Read the rest of this entry »
How to Make a Superstar “Crash and Burn”
How can you be heard exactly if you’ve not said a word?
It seems to happen in all organizations, at all levels, and we aren’t sure why, but organizations that continue to promote their superstars into leadership without taking into consideration the differences in required skills, literally cause their high performers to “crash and burn”.
You’ve seen it. The manager who was at one time a great sales person raking in the commissions and now is a manager that his entire team wishes would take the opportunity to “grow elsewhere”. Why do we do it to people? Well, here’s why, or at least how it happens: Read the rest of this entry »
Five Ways to Be Heard Without Saying a Word
How can you be heard exactly if you’ve not said a word?
Over the last month or more we have focused on communication skill development for the leader. In this, our last installment with a primarily Contagious Communication™ training focus, we’ll take a look at how to be heard. Everyone wants to be heard. Some more than others and to such a degree that sayings such as “Can you hear me now” and “Did you hear me?” are used in far more than phone commercials and talks with teenagers. But, when you are not able to talk face to face or feel like you’ve said enough, how can you be heard without having to say a word? If you’re a virtual leader, these tips will come in particularly handy, but they also work well when your entire team is steps away down a short hallway. Read the rest of this entry »
Leaders Who Listen and Learn… Last Longer
We’re not talking about THAT kind of lasting longer!
If you’re reading this from a computer in the US and you’ve watched any TV in the last six months, you might think this post has something to do with the commercial with a couple in a two different bath tubs… but alas, nope! 
It has simply been my experience that leaders who listen and learn… are able to lead a team longer than those who don’t. And it sounds easy, but when you’re in the mix of getting it all done daily, it’s hard to listen to much more than the beat of your own tune made when typing fast on that next email. When you’re rushing from fire drill to fire drill, it’s hard to take the time to learn what got you there in the first place.
It’s worth it. Take the time. Stop to smell the … well, roses, or the pile of stuff you’re in and examine what got you to where you want to be and where you are. If they are the same, then develop the process that allows you to repeat what you did well and become an even better leader.
On listening… why is it important? Read the rest of this entry »
How to Be a Leader Who Listens
Podcast: Download (Duration: 3:56 — 7.2MB)
Are you a leader who listens?
How can you be an effective leader who listens? Well, it begins with talking less, but that just seems too obvious. What are you listening for or to and how long do you listen, as well as what type of training is available to improve one’s listening skills are the questions I am asked most often in Contagious Leadership training courses. So let’s start with the first:
What Do You Listen For?
Each team member you have the privilege of leading will communicate in ways that are likely different, even slightly, than yours. Listen for cues that may tell you they are unhappy or overloaded. Listen for cues that will tell you what kind of recognition style they have or how they may need coaching or in what area they may need coaching. These are subtly different than listening for all the ways in which they are doing things wrong and that difference is important. If you listen to what they need you may be able to proactively reduce or eliminate the things that then are shared with you as “uh ohs” or things that went wrong. Read the rest of this entry »
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Monica Wofford, CSP “…developing leadership and confidence skills that stick!” |
